Cold the whole way.
Or it doesn’t ship.
There is no warehouse in this chain, which is what makes the juice good and what makes the logistics strict. Here is exactly what happens between the field and your fridge.
01 — Your week
Five fixed points- Thu
Cut-off
Change, pause or cancel before midnight.
Your move - Sun
Harvest
Growers pick at dawn for Monday routes.
Our move - Sun
Press
Cold-pressed at 4°C, bottled the same afternoon.
Our move - Mon
Delivery
At your door before 9 a.m. on priority slots.
Your move - Mon–Thu
Drink
Four days refrigerated. No preservatives.
Your move
- Kept end to end
- 4°C
- Priority cut-off
- 9am
- Recyclable packaging
- 100%
- Delivery fee
- 0$
02 — Where we deliver
From the press house in Portland, Oregon| Zone | Arrival | Days | Fee |
|---|---|---|---|
| Zone A — city core | Before 9 a.m. | Mon & Thu | Free |
| Zone B — inner suburbs | Before 11 a.m. | Mon | Free |
| Zone C — 30 km radius | Before 1 p.m. | Mon | Free |
| Beyond 30 km | Not served yet | — | Join the waitlist |
Not in a zone yet? Write to us and we will tell you honestly whether a route is planned rather than take your money and hope.
03 — Delivery questions
Six honest answersWhat time will my box arrive?
Before 9 a.m. on a priority slot, before 1 p.m. otherwise. You get a message the evening before with a two-hour window, and the driver leaves the box in the insulated sleeve if you are out.
What if I am not home?
The box stays cold for six hours in its insulated sleeve, so a normal working day is not a problem. You can also nominate a safe place or a neighbour from your account.
How late can I change my order?
Thursday midnight for the following Monday. After that the harvest is already planned against your box, which is the whole reason nothing sits in a warehouse.
Do you deliver outside the listed zones?
Not yet. The 30 km limit is what keeps the cold chain honest — beyond it we would need a depot, and a depot is a shelf. Join the waitlist and we will write when a route opens.
What happens to the bottles and the sleeve?
Leave them out on your next delivery day and the driver takes them back. Glass is washed and reused, the sleeve is reused until it fails, then recycled.
A bottle arrived damaged. Now what?
Write to hello@vitalitygreen.com with a photo and we replace the whole delivery on the next run, no questions. It is rare, and it is on us when it happens.
Free delivery on every plan, in every zone we serve.
Thursday midnight cut-off · Pause anytime