Your subscription
Deliveries, pausing, blend swaps, a bottle that arrived wrong. Fastest route: the form, with your delivery zone in the message.
↳ One business day
Contact
Say hello.
A human reads every message and answers within one business day. No ticket number, no chatbot, no "your enquiry is important to us".
Write to us
Message sent
Thank you — a human reads every message.
We answer within one business day. Nothing else to do.
Who handles what
Three routes · Stated response timesWholesale & partnerships
Cafés, studios, offices inside our delivery radius. Tell us volume and postcode and we will tell you honestly whether we can serve it.
↳ Two business days
Press & interviews
Founders are available for interviews about cold-pressing and short supply chains. Photography and the brand kit on request.
↳ Two business days
Before you write
Four quick answersHow fast do you actually reply?
One business day for anything about a subscription, two for wholesale and press. A human writes every reply — there is no chatbot on this address.
Can I phone instead?
We do not run a phone line, because three people cannot staff one honestly. Written enquiries get answered by the person who can actually fix the thing.
Can I visit the press house?
Yes — the first Saturday of every month, greens included. Say so in your message and we will send the address and a time.
Something arrived damaged. What do you need?
A photo and your delivery day. We replace the whole delivery on the next run without debating it.